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Communication and Public Engagement

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Home / Departments / Communication and Public Engagement

What we do

Last updated or reviewed on May 29, 2024

The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy.

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience.

  • External Communication
  • Internal Communication
  • Media Relations
  • Neighborhood Services
  • On-Demand City Council Recordings
  • Public Engagement Efforts

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Connect

  • Address

    70 Court Plaza, Asheville, NC 28801

  • Mailing Address

    PO Box 7148, Asheville, NC 28802

  • Phone Number

    828-259-5981

  • Email Address

    kmiller2@ashevillenc.gov
  • Business Hours

    Monday-Friday, 8:30 a.m. - 5 p.m.
  • Director

    Dawa Hitch

Additional Links

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Host Sam Parada in studio with Debbie and Melanie

What’s Up AVL! This week City of Asheville

Posted on May 29, 2025 by Kim Miller

What’s Up AVL! The City of Asheville’s bi-monthly radio show allows the community to take a deep dive with the City of Asheville staff and departments. You can learn about different departments and what projects are taking place in your community. On this week’s episode, host Sam Parada is joined by Debbie Alford, Homeless Strategy Program Specialist, and [...]

WNC director Chris Gentile and Friends of WNC NAture Center members hold proclamation in council chambers

Council celebrates 100 Years of fascination and education at the WNC Nature Center

Posted on May 28, 2025May 29, 2025 by Kim Miller

As part of their 100 Years of Wild centennial celebration, City of Asheville Mayor EstherManheimer has proclaimed May 30, 2025 as WNC Nature Center Day in honor of the opening of Recreation Park Zoo in 1925 and recognition of the WNC Nature Center’s contribution to the conservation and biodiversity of the Southern Appalachian region and its [...]

City Council meeting May 27 5 p.m. at City Hall

City of Asheville announces City Council Meeting: May 27, 2025

Posted on May 23, 2025May 22, 2025 by Kim Miller

City Council meetings are open to all members of the public. The May 27 session is the Public Hearing on the proposed FY26 budget. Come in person, watch a live stream or view it at your conveninece by accessing the recordings on the City of Asheville YouTube channel

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The City of Asheville Dome
The City of Asheville 70 Court Plaza
P.O. Box 7148
Asheville, NC 28802
828-251-1122
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