What we do Last updated or reviewed on February 26, 2026 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News City of Asheville on a 2-hour delay and other service impacts for March 17 Posted on March 17, 2026March 17, 2026 by Kim Miller Inclement weather impacts on services and facilities for March 17, 2026 What’s Up AVL! This week we talk Urban Forestry Master Plan workshops and survey Posted on March 11, 2026March 12, 2026 by Kim Miller Join host Sam Parada to learn more as he interviews Keith Aitken, Urban Forester, and Kristina Israel, Communication & Public Engagement Manager with the City of Asheville. City of Asheville invites community to register for the Urban Forestry Plan Workshop and tree seedling giveaway Posted on March 6, 2026March 6, 2026 by Kim Miller Be a part of the community-driven plan will guide urban tree canopy management for the City over the next two decades. Come to the Urban Forest Master Plan NC Arbor Day Workshop Saturday, March 21 Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
City of Asheville on a 2-hour delay and other service impacts for March 17 Posted on March 17, 2026March 17, 2026 by Kim Miller Inclement weather impacts on services and facilities for March 17, 2026
What’s Up AVL! This week we talk Urban Forestry Master Plan workshops and survey Posted on March 11, 2026March 12, 2026 by Kim Miller Join host Sam Parada to learn more as he interviews Keith Aitken, Urban Forester, and Kristina Israel, Communication & Public Engagement Manager with the City of Asheville.
City of Asheville invites community to register for the Urban Forestry Plan Workshop and tree seedling giveaway Posted on March 6, 2026March 6, 2026 by Kim Miller Be a part of the community-driven plan will guide urban tree canopy management for the City over the next two decades. Come to the Urban Forest Master Plan NC Arbor Day Workshop Saturday, March 21
