What we do Last updated or reviewed on May 29, 2024 The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy. CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience. External Communication Internal Communication Media Relations Neighborhood Services On-Demand City Council Recordings Public Engagement Efforts Sign up for AVL Alerts online for information from the City of Asheville. AVL ! ALERT Connect Address 70 Court Plaza, Asheville, NC 28801 Mailing Address PO Box 7148, Asheville, NC 28802 Phone Number 828-259-5981 Email Address kmiller2@ashevillenc.gov Business HoursMonday-Friday, 8:30 a.m. - 5 p.m.DirectorDawa HitchAdditional LinksStaff Directory Related Services Sign up for city e-newsletter Click to read more. Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov. Explore Related ServicesCommunication and Public Engagement News Asheville City Manager announces Interim Police Chief Posted on November 21, 2025November 24, 2025 by Kim Miller New Interim Chief named for Asheville Police Department City of Asheville offices close Nov. 27 & 28 in observance of the Thanksgiving holiday Posted on November 20, 2025November 20, 2025 by Kim Miller City offices will be closed to oberve the Thanksgiving Holiday. The City wishes all in our community a safe and festive holiday. City Council takes action on Helene Recovery items at November 18 Council Meeting Posted on November 18, 2025 by Kim Miller Recordings of all City Council meetings are available on the City of Asheville YouTube channel Explore Communication and Public Engagement News
Explore city data Public datasets and maps are available on the open data portal at data.ashevillenc.gov.
Asheville City Manager announces Interim Police Chief Posted on November 21, 2025November 24, 2025 by Kim Miller New Interim Chief named for Asheville Police Department
City of Asheville offices close Nov. 27 & 28 in observance of the Thanksgiving holiday Posted on November 20, 2025November 20, 2025 by Kim Miller City offices will be closed to oberve the Thanksgiving Holiday. The City wishes all in our community a safe and festive holiday.
City Council takes action on Helene Recovery items at November 18 Council Meeting Posted on November 18, 2025 by Kim Miller Recordings of all City Council meetings are available on the City of Asheville YouTube channel