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Communication and Public Engagement

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Home / Departments / Communication and Public Engagement

What we do

Last updated or reviewed on May 29, 2024

The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. We seek the best ways for the City to communicate its priorities and achieve its policy objectives, and design public participation initiatives to inform and engage citizens and the media about City services, programs and policy.

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to equity, professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant access, understanding and experience.

  • External Communication
  • Internal Communication
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  • Public Engagement Efforts

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Connect

  • Address

    70 Court Plaza, Asheville, NC 28801

  • Mailing Address

    PO Box 7148, Asheville, NC 28802

  • Phone Number

    828-259-5981

  • Email Address

    kmiller2@ashevillenc.gov
  • Business Hours

    Monday-Friday, 8:30 a.m. - 5 p.m.
  • Director

    Dawa Hitch

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Communication and Public Engagement News

Urban Land Institute Advisory Services Panel Wrap-up with recommendations for Asheville’s recovery

Posted on August 5, 2025August 5, 2025 by Kim Miller

ULI's 9-member panel spent five days in Asheville, touring the city's hardest-hit areas, speaking with leaders from local business, neighborhood, and government organizations. Their research observations and recommendations culminate Friday, august 1 into a two-hour presentation to the community and City leaders. 

What’s Up AVL! This week the City of Asheville talks CDBG-DR latest

Posted on July 30, 2025July 30, 2025 by Kim Miller

On this week’s episode, host Sam Parada brings back regular guest James Shelton, Community Development Division Manager for the City's Economic & Community Development Department. James discusses updates on CDBG-DR and areas where the City is preparing to use the funds on recovery-related projects.

Linwood Crump Shiloh Community Center to resume regular hours Saturday

Posted on July 25, 2025July 30, 2025 by Kim Miller

Great news to share! Linwood Crump Shiloh Community Center will resume regular hours of operations and programming on Saturday, July  26. Staff is pleased to welcome all who utilize this community facility and its wonderful programs.

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The City of Asheville 70 Court Plaza
P.O. Box 7148
Asheville, NC 28802
828-251-1122
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