City launches 123 Graffiti Free cleanup assistance program

It’s sign up time! July 1 marks the beginning of the City of Asheville’s 90-day graffiti removal assistance program, and property owners are now encouraged to call, email or use the Asheville App to sign up for up to $500 in removal assistance.

The cleanup assistance program runs through September 30, with a goal of removing as much graffiti from Asheville as possible in that time.
Here’s how property owners can report graffiti and sign up for removal assistance:

Use the Asheville App (ashevillenc.gov/ashevilleapp), email 123graffitifree@ashevillenc.gov, or call (828) 259-5960.

City staff will visit the site and estimate the cost of removal

The property owner signs a waiver and agrees to pay all costs over the City’s $500 investment ($500 per building per incident)

The City contacts a pre-qualified contractor to remove graffiti, who will aim to remove graffiti within 48 hours

The City pays the contractor and bills the property owner for any amount over $500

After September 30, property owners will be responsible for removing graffiti from their property within seven days. At the request of property owners, the city will coordinate cleanup with a pre-qualified contractor, but the property owner will be responsible for the entire cleanup cost. That’s why getting on the list for the 90-day removal assistance program is such a great opportunity for property owners!

“We know that quick removal is one of the best deterrents to vandalism,” said Cathy Ball, the city’s Executive Director of Planning and Multimodal Transportation. “That’s why the goal of the 90-day assistance program is to remove graffiti throughout the city and get us back to a baseline. Working together as a community, we can make a real impact on graffiti vandalism.”

This is the second step of the 123 Graffiti Free initiative directed at a comprehensive approach to tackling graffiti. The first step took place in April, when Asheville City Council passed new civil fines for offenders.

Graffiti hurts the community, businesses and business growth. It reduces property values and can lead to increased crime activity. Report graffiti vandalism in progress by calling 911. To report graffiti vandalism on city-owned property, call (828) 252-1110 or use the Asheville App. To report tagging in Buncombe County, call (828) 250-6670.

Find more information about Asheville’s 123 Graffiti Free Initiative on the Projects Page.