Asheville Police Department launches online reporting as part of upgraded Police to Citizen Tool

APD logo with backdrop


The Asheville Police Department is excited to announce an upgrade to our Police to Citizen (P2C) tool. The upgrade includes a new look, ease of access to incident, crash, and arrest reports, and includes the new ability for individuals to report incidents online. You can access the Police to Citizen Tool by visiting


The online reporting module will allow residents to report non-emergency incidents at their convenience, assist in decreasing the call volume for non-emergency incidents, and will allow officers to focus efforts on responding to emergency calls and community policing. P2C is NOT a method for reporting emergencies or crimes that are in progress. To report an emergency or crime in progress dial 9-1-1. To report a runaway juvenile, missing person, traffic crash, or hit and run, please dial 828-252-1110.


Online reporting can be used for crimes that:

  • Are not currently taking place;
  • Occurred within the city limits of Asheville; and
  • Do not have an offender known to the reporting party.


In order to use online reporting, individuals must have a valid email address. You will be asked to select the type of crime you are reporting, providing contact information including your name, address, phone number, and email, and provide details of what occurred. Once the report has been submitted it will be assigned to a patrol officer or detective for follow-up and you may be contacted to provide additional information.


Examples of crimes that individuals will have the ability to report online include:


  • Stolen property — Items stolen from an individual’s yard, driveway, porch, vehicles, or other common shared areas. This does not include items taken after someone breaks into your home or business, stealing of a vehicle, or theft of a firearm.
  • Tampering with a motor vehicle — Property inside of your vehicle has been rummaged through, broken, or moved.
  • Damage to real or personal property — Property has been intentionally damaged, broke, or spray painted.
  • Scam — A person received communication (call/email) convincing them to pay a dollar amount for fictitious merchandise or services, or to pay a non-existent fine or fee
  • Identity theft — An individual opens a credit card, bank account, gets a loan, etc. using your personal identifying information.
  • Phone harassment — An individual receives a call over the phone that uses lewd language, threats, or false statements to abuse, annoy, threaten, harass, or embarrass.
  • Lost property — Property that is missing or left behind.
  • Other information — Information that does not require police actions and/or enforcement because no crime occurred, but requires documentation.