The Asheville Police Department is encouraging individuals
who want to report certain types of non-emergencies
to use the Police to Citizen tool (P2C) available online by visiting https://ashevillepd.policetocitizen.com.
It is crucial to remember that this tool is not a replacement for calling 9-1-1 in the event of an emergency.
The online reporting module allows residents to report non-emergency incidents at their convenience while assisting in decreasing the call volume for non-emergency incidents, which allows officers to focus efforts on responding to emergency calls and community policing.
(Scroll down to watch a video demonstration.)
Online reporting can be used for crimes that:
- Are not currently taking place;
- Occurred within the city limits of Asheville; and
- Do not have an offender known to the reporting party.
Examples of crimes that individuals have the ability to report online include:
- Stolen property — Items stolen from an individual’s yard, driveway, porch, vehicles, or other common shared areas. This does not include items taken after someone breaks into your home or business, stealing of a vehicle, or theft of a firearm.
- Tampering with a motor vehicle — Property inside of your vehicle has been rummaged through, broken, or moved.
- Damage to real or personal property — Property has been intentionally damaged, broke, or spray painted.
- Scam — A person received communication (call/email) convincing them to pay a dollar amount for fictitious merchandise or services, or to pay a non-existent fine or fee
- Identity theft — An individual opens a credit card, bank account, gets a loan, etc. using your personal identifying information.
- Phone harassment — An individual receives a call over the phone that uses lewd language, threats, or false statements to abuse, annoy, threaten, harass, or embarrass.
- Lost property — Property that is missing or left behind.
- Other information — Information that does not require police actions and/or enforcement because no crime occurred, but requires documentation.
In order to use online reporting individuals must have a valid email address, and will be asked to select the type of crime they are reporting, provide contact information including name, address, phone number, and email, and provide details of what occurred. Once the report has been submitted it will be assigned to a patrol officer or detective for follow-up and the person who made the report may be contacted to provide additional information.
For emergencies
Again, P2C is NOT a method for reporting emergencies or crimes that are in progress. To report an emergency or crime in progress dial 9-1-1. To report a runaway juvenile, missing person, traffic crash, or hit and run, please dial 828-252-1110.