At the heart of a vibrant and secure downtown lies a simple truth: public safety is a partnership. Our thriving community is built upon the collective efforts of residents, business owners, and visitors. It’s a commitment we all share to create a place that’s welcoming and secure for everyone.
We invite you to be an active participant in this partnership by discovering how you can contribute to the safety and cleanliness of our downtown. Sign up for updates on efforts downtown, and continue reading for more information about how you can personally take action to help make downtown a safer and more vibrant place for all. Together, we can make a difference and ensure that our community’s values and vision are reflected in the heart of our city.
Recent Meetings and Updates
Community Responder Pilot Program Update was given by Assistant Fire Chief Patrick Crudup at the Environment and Safety Committee of October 24, 2023. (scroll to approx. 1:16:52). You can also read the presentation.
The most recent monthly Downtown Safety and Cleanliness newsletter was sent on October 16, 2023 . To receive future updates, sign up using the contact form The next update will be sent on November 20, 2023.
The City Manager’s Office shared a report on public safety updates with City Council at the October 10, 2023 Council meeting. Read the presentation or watch the Council meeting on our You Tube Channel. (*don’t forget – the “chaptering feature” available on City Council meetings allows you jump directly to your item of interest in the session recording).
If you are faced with an uncomfortable or unsafe situation, know how to respond
- For all emergency situations, including crimes in progress, call 9-1-1.
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For non-emergency situations, including to report a crime anonymously, use the following options:
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TIP2APD is a tool that provides the public with the ability to anonymously share tips with police officers and create a 2-way anonymous conversation between the tipster and the Detective. The smartphone application is free for iPhone and Android users by searching “Asheville PD” in your app store. Individuals without a smartphone can share information anonymously via text tip by texting 847411, using the keyword “tip2apd” and including detailed information.
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Call the Asheville Police Department’s non-emergency number at (828) 252-1110.
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Online tips and non-emergency police reports can be submitted through the Asheville Police Department’s Police to Citizen tool.
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Visit the Asheville Police Department’s front desk, located in the Municipal Building (100 Court Plaza), from 8:00 a.m. to 5:00 p.m., Monday through Friday.
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For issues involving city services or infrastructure, including concerns about parking or traffic safety, sidewalk concerns, missed trash or recycling pickup, water leaks, street light outages, or to request homeless assistance, use The Asheville App.
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For other concerns, including restraining orders, noise complaints, graffiti, trespass letters, or complaints about the police, view the City of Asheville’s guide here.