Traffic Engineering

In This Section

    TRAFFIC ENGINEERING

    The City of Asheville's Traffic Engineering Division is responsible for the safe and efficient movement of vehicles and pedestrians on city streets, sidewalks, and other public right-of-ways in Asheville. 

    Street Lights

    Traffic Calming

    Traffic Signals

    Contact Information

    Traffic Engineering Division
    Location: City Hall, Mezzanine Level

    Mailing: P. O. Box 7148, Asheville, NC 28802

    Office Hours: 8:30 a.m.-5 p.m., Monday-Friday
    Main Line: (828) 259-5943



     

    Street Lights


    Street Light Malfunction

    The City of Asheville partners with Duke Energy Progress to provide street lighting for the safety and security of Asheville’s citizens.  When a street light is malfunctioning, either not turning on at night or staying on during the day, the City relies on the citizen's help to report it. Please visit Duke Energy Progress’ website below:

    https://www.progress-energy.com/carolinas/home/storms-outages/streetlightrepair.page?

    Please be ready to provide the following Information:

        ●  Name
        ●  Phone Number
        ●  E-mail Address
        ●  City where light is located
        ●  Address nearest to light
        ●  Pole Number (if applicable)
        ●  Gate Code (if applicable)
        ●  Reason (malfunction)

    If you have other questions or concerns that relate to street lights, please contact Joel Tweed for more information.

    Joel Tweed, Traffic Signal Supervisor
    Transportation Department
    Traffic Engineering Division
    Location: City Hall, Mezzanine Level
    Mailing: P. O. Box 7148, Asheville, NC 28802
    Office Hours: 7:30 a.m.-4 p.m., Monday-Friday
    (828) 259-5873
    jtweed@ashevillenc.gov 


    Street Light Petition

    If you would like to petition for a street light removal, or a new street light installation, please download the following forms and follow the instructions:

    Street Light Removal Petition
    Street Light Installation Petition


     

     

     


     

    Traffic Calming

    The City of Asheville continually strives to strengthen and protect its neighborhoods by improving the quality of life in residential areas. Traffic conditions on residential streets can greatly affect neighborhood livability. Speeding traffic and unnecessary through traffic in neighborhoods create safety hazards on residential streets. When traffic problems become a daily occurrence, our sense of community and personal well-being are threatened.

    In February, 2000, the City Council adopted the Neighborhood Traffic Calming Policy that was developed to guide city staff and inform residents about the processes and procedures for implementing traffic calming on residential streets. Under the policy, the City Traffic Engineering Division will work with residents to identify traffic problems in their neighborhoods and seek appropriate solutions.

    The primary purpose of the policy is to describe several important procedures. First, the Policy outlines how citizens can request that their street or streets be added to the list of streets being evaluated by the City. Second, the Policy describes in detail how the City will prioritize streets and neighborhoods for Traffic Calming. Finally, procedures are outlined to develop and implement a plan for traffic calming in a neighborhood once a project has been selected.

    The City of Asheville is committed to obtaining significant levels of citizen participation when developing traffic calming projects. Experience in other cities has shown that traffic calming projects that are implemented without involving the neighborhood are frequently unsuccessful, often resulting in the future removal of traffic calming measures. The City’s goal is to give the people who live and work in the project area the opportunity to become actively involved in the planning and decision-making process. The Neighborhood Traffic Calming Policy clearly outlines the methodology for including neighborhood residents.

    Please read the Neighborhood Traffic Calming Policy to learn more about obtaining traffic calming measures on your streets. The first step is to let us know about the traffic problems in your neighborhood. Please fill out this Traffic Calming Questionnaire (requires Adobe Reader).

    Since public funding has not been available for several years, City staff has accumulated a “backlog” list of potential traffic calming projects.  Beginning in FY 2013-14, City Council has approved funding in the amount of $100,000 annually (subject to final budget approval for each specific fiscal year) to be used to eliminate the “backlog” list.  In addition, City Council approved certain revisions to the Traffic Calming Policy and instructed staff to move forward with an action plan to construct specific projects on March 25, 2014 via Resolution # 14-53.

     

    Adobe Acrobat Reader is required to view the following documents:

    Updated City of Asheville Neighborhood Traffic Calming Policy - March 25, 2014

    Traffic Calming Questionnaire

    Traffic Calming Policy Revisions and Action Plan – March 25, 2014

    List of Traffic Calming Project Location Under Consideration - Posted 5/29/14

    Collector Street Speed Hump and Markings


     

     

     


     

    Traffic Signals

    When traffic signals are out of order, they cause delays, traffic jams and unsafe intersections. During business hours (weekdays, 8:30 a.m.-5 p.m.), report defective traffic signals or pedestrian crossings to the city's signal shop by calling (828) 259-5455. After normal business hours (before 8:30 a.m. or after 5 p.m. and on weekends), report defective signals to the Asheville Police Department at (828) 259-5888.

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