Tips for Travel

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    TIPS FOR TRAVEL

    Boarding

    While waiting to board the bus, please stand at a designated & signed bus stop.   Asheville Transit's first priority is the safety of its passengers and cannot guarantee that riders at any location will be picked up.

    Deboarding

    When you get within a block of your destination (or your destination is the next stop), ring the chime to signal the driver that you wish to exit. Please stay seated until the bus comes to a complete stop, then exit through the rear doors, if possible, to help speed the loading and unloading of your fellow passengers. Ring the chime by pressing the yellow strip located between or just below the windows.

    Eating / Drinking / Smoking

    Smoking, eating, and drinking are strictly prohibited on all transit buses. Please extinguish cigarettes and dispose of, or store away, all food and beverages before boarding the bus.

    Lost Items

    Lost items which are recovered can be picked up at the Asheville Transit offices located at 360 West Haywood St., Monday through Friday, 8 a.m.-5 p.m. Inquiries about lost items may be made by calling (828) 253-5691. Lost items will be kept for thirty days and proper identification should be presented to claim them. Asheville Transit is not responsible for lost or stolen items.

    Adverse Weather

    During times of adverse weather, please tune to your local radio and television stations regarding scheduling and operations, call Asheville Transit at (828) 253-5691, 5 a.m.-5 p.m., or visit our Service and Weather Alerts page.

    Comments, Questions, Complaints

    For all inquiries, please call (828) 253-5691. When relaying a concern or complaint, please note the bus number, time of day, and location of incident, if possible. The more information provided, the more likely Asheville Transit can come to a swift and fair resolution to any problem. Written correspondence may be sent to iride@ashevillenc.gov or Asheville Transit System, 360 West Haywood St., Asheville, NC 28801.

     

    ART Station (Asheville Transit Center) 
    49 Coxe Avenue, Asheville NC 28801
    M - F 6:00 a.m. - 9:30 p.m., Sat 7:00 a.m. - 9:30 p.m., Holidays 9:30 a.m. - 7:00 p.m.

    (828) 253 5691 / E-mail: iride@ashevillenc.gov

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