The City of Asheville is dedicated to enhancing citizens’ quality of life by maintaining, repairing and replacing streets and other related infrastructure. The City works to ensure a safe road system through proper maintenance, rehabilitation and replacement of failed segments of pavement and all other related infrastructure while upholding the highest regard for customer satisfaction. The city also strives to maintain and improve traffic conditions to strengthen citizens’ sense of community.
The City’s Streets Services Division of Public Works is responsible for the installation, maintenance, repair and revitalization of streets, bridges, walls, tree trimming and mowing within the right-of-way, street sweeping and snow removal from streets within the city's jurisdiction.
Keeping Sidewalk, Grass Strips, Drainage Swales and Gutters Clear, Clean and Unobstructed
Grass, weeds, debris, as well as bush and tree limb overgrowth on and around sidewalks and curbs continue to be a problem, especially towards the end of summer. Vegetation overgrowth and debris on and around sidewalks effect the the safety of pedestrian having to avoid the obstruction and give Asheville an unkempt look . Also, during the winter months, weather events that accumulate snow and ice can cause the sidewalk to be hazardous or unusable for pedestrians. City of Asheville’s Code of Ordinances, Chapter 16; Street, Sidewalk and Other Public Places, Article I; In General, Section 16-3; Keeping sidewalks, grass strips drainage swales and gutters clear, clean and unobstructed., Sub-section C; Maintenance Requirements., Number 1 through 4. The specific ordinance states as follows:
1. Sidewalk, curb and grass strip: It shall be the responsibility of the responsible party to ensure that the public sidewalk and curb abutting a property owner’s property are kept clear of dirt, grass, weeds, mud trash, debris and vegetation of any kind to prevent a hazard to the public. The vegetation shall be removed, cut or trimmed so as not to require a pedestrian to take evasive action to avoid physical contact with the same or otherwise hinder the safe passage of pedestrians. The grass strip between the sidewalk and curb is to be kept mowed to a height not to exceed eighteen (18) inches.
2. Drainage swales: The responsible party that has a drainage swale running along the street that abuts the responsible party's property shall mow and otherwise properly maintain such swale so that it can continue to serve its proper drainage function.
3. Ice: The responsible party whose property abuts a paved sidewalk upon which ice may in any manner accumulate from any source other than from a weather event, shall remove such ice from the sidewalk on or before 10:00 a.m. each day in which the temperature exceeds 40 degrees Fahrenheit.
4. Weather event: The responsible party whose property abuts a paved sidewalk, shall remove snow, hail, sleet and other similar accumulation from such within forty-eight (48) hours after the snow, hail, sleet or other similar accumulation ceases to fall.
Please help the community by keeping the sidewalks, curb, grass strip, and drainage swales around your property clean and clear. If you see problem on or around sidewalks, please call the Streets Services Division's Code Enforcement Officer at 259-5749 to report concerns. We will follow up with the complaint and remind adjacent property owners of their obligation to keep Asheville looking great.
Street Services has a downtown cleanliness program to combat the unsightly vandalism known as graffiti. The program is responsible for removing graffiti from sidewalks, walls, signs, bridges, bus stop shelters, and benches within the City right-of-ways. The program is also responsible for cleaning it from play ground equipment, structures, and buildings within parks and other City owned properties. The program uses the help of persons completing court mandated community service hours. To report graffiti around the City, please call 259-5852.
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City Maintained Street Directory
City Street & Sidewalk Closures
Right-of-way Cut Permits
Streets Services Division
Jerry Yates, Interim Street Services Manager
Physical address: Public Works Building, 161 S. Charlotte St.
Mailing address: P. O. Box 7148, Asheville, NC 28802
Office: (828) 259-5852
Fax: (828) 259-5832