EMERGENCY COMMUNICATIONS
A team of highly trained telecommunicators staffs the Communications Unit. They are trained to handle police emergency and non-emergency calls for service 24 hours a day, seven days a week. They are responsible for receiving, prioritizing and sending appropriate assistance to citizens of Asheville. The 21 non-sworn employees in this unit are certified by the North Carolina Sheriff's Education and Training Standards Commission and are responsible for police and animal services communications.
Contact Information for the Communications Center
Location: 100 Court Plaza, Asheville, NC, 28801
Office Hours: 24 hours a day, 7 days a week
Emergency phone Line: 911
Non-emergency Phone Line: (828) 258-3200 or (877) 272-0031.
Supervisory Contact Information
Communications Director Cathey Trimnal
Location: 100 Court Plaza, Asheville, NC, 28801
Mailing: P.O. Box 7148, Asheville, NC 28802
Office Hours: 8:30 a.m.-5 p.m., Monday-Friday
Office: (828) 259-5874
E-mail: ctrimnal@ashevillenc.gov