Water Line Review & Inspections

In This Section

    The Water Resources Department is a delegated authority (requires Adobe Reader) by the North Carolina Department of Environmental Quality (NCDEQ) to review and approve water system extension plans within the City of Asheville Water Resources Department's service area. The department reviews water line plans when a development requires at least one of the following:

    • A water main extension
    • Fire protection (sprinkler system)

    Preliminary Plan Review

    After the Water Availability Request process and the Letter of Commitment has been issued, a professional civil engineer is required to design the water line by using the guidelines in City of Asheville Water Resources Design & Construction Manual of the City of Asheville Water Resources Standard Details manual. Once completed, the engineer will submit the following for preliminary plan review:

    Once the submittal is received by the City of Asheville, staff will thoroughly review it to ensure the design meets the city's criteria. If needed, staff will send the engineer a review comment letter listing items that need to be revised to meet the criteria. If a re-submittal is not required, the engineer will be sent an approval notification and a request to submit final plan for review.

    Final Plan Review

    The following is required for final plan submittal:

    • 5 Sets of Final Plans (Revised if required)
    • Final Application for Approval of Engineering Plans and Specifications For Water Supply Systems Form (Revised if required)
    • 1 Final Addendum to Engineer's Report
    • NCDOT Encroachment Application Package other Permits (if applicable)

    Once the final plan submittal is received, reviewed, and approved, a letter will be sent notifying the engineer of the authorization to construct, along with a summary of the approved project and a copy of the approved plans and application form. The letter will also request that the engineer schedule a preconstruction meeting with city staff.

    Preconstruction Meeting

    The purpose of the preconstruction meeting is to discuss with engineer and contractor the scope of the project, its construction, inspection, testing and the close-out procedure. During the meeting, the engineer will be presented with the NCDENR Public Water System Authorization to Construct certificate. Please see below for information about the construction, inspection, testing and the close-out procedure.

     

    WATER AVAILABILITY APPLICATIONS (LARGE PROJECTS)

    One of the first steps in the city's development process is to determine if there is enough water capacity available on the city's water system at the location of your proposed development. To do so, developers are required to complete and submit the Water Availability Request form and sketch of proposed development with a check for the correct amount made payable to the City of Asheville. The fee is needed to perform the technical review of your request by Water Resources Department. This water availability determination does not apply to all levels of development. Complete the request form if your development requires at least one of the following:

    • Requires a water main extension.
    • Requires fire protection (sprinkler system).
    • Requires a 1 1/2" or larger diameter water service meter.
    • Requires five or more individual water service taps on an existing water main.

    If your proposed development does not meet these requirements, please go to Water Availability Application (Small Projects) of the Water Resources Department for information about obtaining water service.

    Letter of Commitment for Water Availability

    Once the Water Resources Department has determined that there is enough water capacity available to meet the needs of proposed development, the developer will be issued a "Letter of Commitment for Water Availability" document. The purpose of the letter is to state the conditions that the Water Resources Department has established for approval of the requested maximum gallons per minute and gallons per day, along with the date that the authorization to construct (see Water Line Review) must be obtained. It also list comments about the proposed development and the technical review of the availability request.

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    Project Construction, Inspection and Testing

    Water line construction can only be performed by a North Carolina licensed contractor. Once construction begins, construction inspectors will periodically inspect the water line to ensure that the line and its appurtenances are being constructed as designed and as to the Standard Details and Specifications. As construction nears completion, the contractor is required to perform pressure testing under the observation of the inspector. Also, the contractor is required to schedule disinfection testing with the Water Resources Department by contacting the project inspector. Upon construction completion, the developer, engineer and contractor are required to complete the project close-out procedure before a final inspection can be done.

    Project Close-out Procedure

    In order to obtain final approval and acceptance of a water line project and to authorize the release for domestic or fire protection service, Water Resources Department's office needs to receive the following documents:

    1. Certificates of Completion
    2. Recorded Water Line Easement Documents (select document as applies, print on LEGAL-size paper, and submit the appropriate Buncombe County Recording Fee made payable to Buncombe County).  If these documents are not printed on Legal-size paper, Buncombe County will charge an additional fee.
    3. Recorded Easement Plat (see plat requirement checklist)
    4. AutoCAD Record/As-built Drawing File on CDROM and Sealed Paper Copy (see record/as-built requirement checklist)
    5. List of Subdivision Lot 911 Addresses
    6. Back Flow Device Brand and Model Number

    View the Project Construction and Close-out Procedure flow chart.

    Adobe Acrobat Reader is required to view the following documents:

    Close-out Checklist for Completed Projects
    Engineer’s Certificate of Completion
    Contractor's Certificate of Completion
    Owner's Certificate of Completion
    Corporation Easement Document
    Limited Liability Company Easement Document 
    Individual Easement Document
    Plat requirement checklist
    Record/as-built requirement checklist
    Construction Process and Close-out Procedure

    Preconstruction Scheduling Contact Information:

    Water Resources Department
    Senior Office Assistant
    Water Engineering
    P. O. Box 7148, Asheville, NC 28802
    8:30 a.m.-5:00 p.m., Monday-Friday (828) 259-5403

    Adobe Acrobat Reader is required to view the following documents:

    Appendix A4
    Appendix A5
    Application for Approval of Engineering Plans and Specifications For Water Supply Systems Form
    Addendum to Engineer's Report
    Sprinkler System Certification

    Send submittals by mail to:
    City of Asheville
    Water Resources Department
    ATTN: Senior Office Assistant
    P.O. Box 7148
    Asheville, NC 28802
    Phone 1: (828) 259-5403
    Phone 2: (828) 259-5955

    Submittals by delivery:
    Water Engineering Water Resources
    Development Services Center
    Public Works Building
    161 South Charlotte Street
    Asheville, NC 28801

    Water Line Plan Review Contacts:

    Water Resources Department
    ATTN: Engineering Services Manager, Chad Pierce, PE
    P. O. Box 7148
    Asheville, NC 28802
    8:30 a.m.-5:00 p.m., Monday-Friday
    (828) 259-5420
    cpierce@ashevillenc.gov

    Water Resources Department/Water Engineering
    P. O. Box 7148
    Asheville, NC 28802
    7:30 a.m.-5:30 p.m., Monday-Thursday

    ATTN: Engineering Division Manager, Sonia Salgado, PE
    (828) 259-5534
    ssalgado@ashevillenc.gov

    ATTN: Project Manager, Mark Letterman
    (828) 232-4589
    mletterman@ashevillenc.gov

    ATTN: Water Resources Engineering Technician, Marie Mohsen
    (828) 259-5961
    mmohsen@ashevillenc.gov


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