Community Relations



The Communication & Public Engagement Division (formerly Community Relations) focuses on making city services and information more accessible to communities, neighborhoods and individuals in Asheville. Community Relations staff members are committed to determining community needs, responding proactively to community concerns and tailoring city services to better meet residents' needs. 

About the Division

The Communication & Public Engagement Division is responsible for the city's strategic communications, including media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the city to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about city services and policy. The division's responsibilities include:

Organizational communication

media relations

Neighborhood Services

volunteer services

Government Television

Contact Information 

Communication & Public Engagement
Second Floor, Asheville City Hall
8:30 a.m.-5 p.m., Monday-Friday
P.O. Box 7148, Asheville, NC 28802
(828) 232-4507

Staff Directory

 Dawa Hitch
 Director of Communication 
 & Public Engagement
 Marsha Stickford
 Neighborhood Services
 Public Information &
 Social Media Specialist
 Dan Phairas
 Media Specialist &
 The Asheville Govt Channel


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