Community Relations



To effectively engage Asheville residents and City staff in City service delivery, project implementation and policy formulation through accessible information and sound public engagement activities. 

About the Division

The Communication & Public Engagement Division is responsible for the city's strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to communicate its priorities and achieve its policy objectives, and designs public education and community outreach initiatives to inform citizens and the media about City services, programs and policy. 

CAPE is also responsible for leading, coordinating or supporting efforts between City of Asheville departments, outside partner agencies and consultants. With a commitment to professionalism, innovation and best practices, the City’s public engagement efforts seek to maximize participant understanding and experience.

The division's responsibilities include:

External Communication

Internal Communication

Public Engagement Efforts

Media Relations

Neighborhood Services

Government Television

City News in your Inbox!


Contact Information 

Communication & Public Engagement
Second Floor, Asheville City Hall
8:30 a.m.-5 p.m., Monday-Friday
P.O. Box 7148, Asheville, NC 28802
(828) 232-4507

Staff Directory

Dawa Hitch
Director of Communication &
Public Engagement
 Marsha Stickford
 Neighborhood Services

 Christy Edwards
 Web Content Manager

 Dan Phairas
 Media Specialist &
 The Asheville Govt Channel
  Joey Robison
Communications Specialist
Planning & Urban Design
Public Works
Community & Economic Development
Human Resources

Christina Hallingse
Communications Specialist

Polly McDaniel
Communications Specialist
General Services
Development Services
Information Technology
Parks & Recreation
Water Resources



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